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Happy Holidays!

MDC Student Services offices will be open during the Winter Recess for in-person assistance on the following dates:

Thurs. Jan. 2, from 10 a.m. - 7 p.m. | Fri. Jan. 3, from 8 a.m. - 4:30 p.m. | Sat. Jan. 4, from 9 a.m. - 1 p.m.

Visit our Student Support Page for more information.

Canvas and Other Learning Resources | Resources for Faculty Teaching

Accessibility Resources

Accessibility keyboard

Accessibility Checklist
Accessibility Checklist for Online Courses

Adobe
Create and verify PDF accessibility (Acrobat Pro DC)

Anthology Ally
Improve Accessibility in your Canvas courses

CIOL
CIOL Accessibility Workshop

Microsoft
Office Accessibility Center - Resources for people with disabilities (NOTE: "Make your content accessible" is the first option under "What do you want to do?")
Use the Accessibility Checker on your Windows desktop
Improve Accessibility with Heading Styles in Word

National Center on Disability and Access to Education (NCDAE)
Cheatsheets to help develop accessible content and/or check for accessibility with:

  • Microsoft (Word, PowerPoint, and Excel)
  • Adobe (Acrobat and InDesign)
  • web content
  • YouTube captioning

National Center for College Students with Disabilities (NCCSD) Clearinghouse and Resource Library
Resources for Faculty and Instructors

The Paciello Group
Colour Contrast Analyser - Free downloadable easy-to-use tool to check color contrast compliance with WCAG standards.

WebAIM (Web Accessibility in Mind)
Introduction to Web Accessibility
Quick Reference Web Accessibility Principles
Accessible Images
Alternative Text
Microsoft Word: Creating Accessible Documents
PowerPoint Accessibility
PDF Accessibility
Creating Accessible Tables: Data Tables (using HTML)

World Wide Web Consortium (W3C) Web Accessibility Initiative
How to Meet WCAG 2.0 (Web Content Accessibility Guidelines 2.0)

Faculty Resources

Login to Canvas

ALT Helpdesk Services

Live Help

The Faculty Support Center is here to help faculty with questions about their courses, schedules, technical issues or other concerns.

Click the MDC Online Faculty Live Help button at the bottom right to connect with a representative through your browser.

Please note, your camera or microphone may be required during your video engagement with the MDC Online representative.

The Faculty Support Center can also be reached by phone at:

  • Phone:
    305-237-3700

    Hours:
    Monday - Thursday: 9:00 a.m. – 6:00 p.m. ET
    Friday: 9:00 a.m. – 4:00 p.m. ET
    Weekends: Closed

MDC Online Student Resources

Academic Tools

Testing Information

Bookstore

Get Help

Canvas Help

MDC Policies

Miami Dade College Distance Learning Complaint Procedures for Out of State Students

Miami Dade College desires to resolve student grievances, complaints and concerns in an expeditious, fair and amicable manner. Out of state students who are enrolled in a Miami Dade College online course who have a complaint about a course or experience should go to the Students' Rights & Responsibilities website and select the Student Complaints link to view the MDC Student Complaints Procedure (4032).

Distance education students, who have completed the internal institutional grievance process and the applicable state grievance process, may appeal non-instructional complaints to the FL-SARA PRDEC Council. For addition information on the complain process, please visit the FL-SARA Complaint Process.